What Shavano Park Homeowners Say About Mainspring Garage Door Co.
We’ve been working on garage doors in Shavano Park since 1984. That’s four decades of showing up when we say we will, quoting the price before we start, and standing behind the work with something in writing. Reviews matter to us because they’re the only marketing we can’t control. The ones below came from real calls we ran in Shavano Park and nearby neighborhoods over the past year.
Recent Reviews
Our Clopay door started making a grinding noise last March, and I ignored it for six months because I figured a repair would cost a fortune. When the spring finally snapped on a Tuesday morning, I called Mainspring. Carl answered the phone himself, quoted me $285 over the phone for both springs and the cables, and his crew was out to our house near Shavano Park Elementary by two that afternoon. Door’s been quiet ever since.
Brian Z., Shavano Park, TX
We bought a place in Shavano Park with a Raynor opener from 2003 that finally quit. I got a written estimate from another company for $1,400 to replace it with a LiftMaster. Called Mainspring for their free second opinion, and Carl’s technician found the logic board was just corroded from our humidity near the creek. $340 repair, not a full replacement. That’s a square deal.
Steve S., Shavano Park, TX
My garage door came off the track at 9:30 on a Saturday night. I was sure I’d get voicemail. A live person answered at Mainspring, said they’d have someone out within the hour, and they did. The technician was uniformed, explained exactly why the bottom roller had failed, and had the replacement parts on the truck. Done by 11:15. No after-hours fee, no surprise charges.
Veronica R., Shavano Park, TX
We needed a new Amarr door installed before we listed our house near De Zavala Road. Carl came out for a free measure, gave us a written price that same visit, and scheduled the install for the following week. His crew showed up at 8:00 a.m. exactly, finished by noon, and hauled the old door away. The 90-Day Done Right Promise was right there on the invoice. We didn’t need it, but knowing it’s in writing matters.
Shannon R., Shavano Park, TX
I’m a veteran, so the 5% discount was nice, but that’s not why I’m leaving this review. Last December, our Wayne Dalton door started reversing every time it hit the concrete, which it never used to do. I thought the opener was shot. The Mainspring technician adjusted the close limit and lubricated the rails, total bill $89. He could have sold me an opener I didn’t need. Instead, he fixed what was actually wrong.
Brian Z., Shavano Park, TX
Our Genie opener was installed by a handyman five years ago, and it never ran right. Constant humming, slow travel, and it would stall in cold weather. Carl’s technician traced it to undersized wiring and a poorly mounted header bracket, both of which he corrected in about two hours. Door opens faster now than it ever did. He also pointed out our springs were mismatched, which explained the uneven wear we’d noticed. One visit, two problems solved.
Steve S., Shavano Park, TX
Why Customers Trust Us
The patterns in these reviews aren’t accidents. When Brian Z. got a phone quote that matched his final bill, that’s our no-hassle upfront pricing in action. The flat price is stated before any work begins. When Veronica R. reached a live person at 9:30 on a Saturday night, that’s our 24/7 phone policy, no voicemail, no phone trees, no answering service. When Steve S. got a second opinion that saved him over a thousand dollars, that’s a standing offer we never pull down.
Every technician who enters a Shavano Park home is background-checked, uniformed, and trained under our K.E.Y.S. values code: Krafted right, Every time, Your home first, Standing behind it. Our trucks carry springs, cables, rollers, and openers from LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor, which is why most jobs finish in a single visit. No waiting on parts. No second trip.
The 90-Day Done Right Promise backs every completed job. If it’s not right, we come back at no charge. It’s stated in writing on every invoice. No paperwork to file, no dispute process, no arguing. We’ve honored it since 1984, and we still answer the phone ourselves.
Current standing offers: $50 off any repair over $250, free second opinion on any written estimate, $89 seasonal tune-up, and a permanent 5% discount for seniors and veterans.
Call (830) 224-4217 to speak with a live person, any time. Estimates are free, and the price is agreed before any work starts.
Written by Carl Dutton, Owner at Mainspring Garage Door Co., serving Shavano Park since 1984.